She has a warm, firm handshake, a lovely smile for everyone, and she speaks directly to you. She is so interested in hearing what you have to say that you will feel like you're talking to an old friend.
I was with Rich at the M&G in Reading PA
What he says is right on the mark....she and Chloe are very warm and friendly
You won't have any trouble talking to her.
I hope you get to meet her soon